Project Description

Each year, the GSA SmartPay® program office hosts a three-day training conference designed to equip federal agency card program managers with the latest policies, procedures, and best practices under the GSA SmartPay contracts. The event also serves as a collaborative forum where agency representatives receive hands-on training from GSA SmartPay contractor banks and other GSA-authorized partners. Drawing between 3,000 and 4,000 attendees annually—and historically reaching as many as 6,000—the conference rotates locations across the country to maximize accessibility and engagement.

As GSA’s trusted event management partner, PSA has provided end-to-end planning and execution services for GSA SmartPay Training Conferences since 2001.

PSA’s approach emphasizes cost-efficiency and strategic coordination to help government agencies make the most of every taxpayer dollar. We managed over 40 exhibitors and streamlined logistics across the event lifecycle, including kickoff planning, venue negotiations that resulted in waived rental fees, and coordination with 12 overflow hotels. PSA also handled travel and reimbursements for sponsored participants, developed a Section 508-compliant registration site, and supported seamless on-site execution with services such as registration management, signage, materials production, audiovisual coordination, exhibit area security, and vendor oversight.

By optimizing conference operations and leveraging favorable vendor agreements, PSA consistently delivered impactful training events that supported GSA’s mission to promote efficient, effective government purchasing.