PSA’s helpdesk has supported more than 40,000 investigators across 11,000 hospitals, cooperatives, and academic institutions as they work to improve the lives of cancer patients. Our team combines operational expertise with subject matter experts in medicine, epidemiology, and biostatistics, including health outcomes researchers with years of practical experience and advanced academic training.

What we do

Investigator and site support

• Helpdesk support for investigators and institutions
• Investigator registration and credential repository management
• Protocol information support

Investigational agent management

• Facilitating the distribution of investigational agents
• Supporting the inventory and tracking of agents

Review, compliance, and documentation

• Streamlining review processes
• Assisting with FDA audit reports
• Screening and managing requests for confidential information
• Preparing service agreements

Why PSA

• Scale: 40,000+ investigators supported at 11,000 institutions
• Longevity: 30 years supporting NIH, with staff who have been with us for an average of about fifteen years
• Expertise: Medical, epidemiological, and biostatistical subject matter experts on staff